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Door3D can build a listing package from HDR photography, Matterport 3D tours, Zillow 3D Home tours, drone photography, drone video, indoor drone flythroughs, floor plans, virtual staging, twilight edits, social media assets, and a property website. Choose a package for a coordinated set or book individual services à la carte.

Packages are built around complete, useful coverage rather than an arbitrary promise of unlimited files. The final count depends on the property’s size, layout, condition, and the services selected. We photograph the spaces needed to market the home clearly and deliver the finished images that meet our quality standard.

Standard turnaround is within 48 business hours after the shoot. A 24-hour delivery option is available when the schedule and project scope allow. Larger homes, complex video edits, virtual staging, or unusually large custom scopes may need a confirmed timeline before production begins.

Sometimes. Short-notice appointments depend on photographer availability, property readiness, access, weather, and any drone restrictions. The booking page shows the current schedule; for an urgent listing, call <a href="tel:+13236330249">(323) 633-0249 so we can check the fastest workable option.

Available dates and time windows are shown during booking and can vary by week. Weekend work may be possible, but it is not guaranteed every week. If the visible schedule does not fit the listing date, contact us and we will check whether another appointment can be arranged.

Travel is included within 30 miles of central Los Angeles. The current travel fee is $50 for locations 30–70 miles away and $99 beyond 70 miles. The booking flow or Door3D team can confirm the applicable zone before the appointment.

Yes when the crew, equipment, daylight, and property access line up. Submit the property details as soon as possible and identify the listing deadline. We will confirm what can realistically be captured and delivered rather than promising a rush schedule that could compromise the work.

Door3D is based in Los Angeles and covers Los Angeles County plus many surrounding communities. Distance-based travel terms apply outside the included radius. For an address near the edge of the service area, send the location through the booking or contact page for an exact answer.

Timing depends on square footage, preparation, access, and the selected services. A photo-only visit is usually shorter than a combined photo, drone, floor-plan, and 3D-tour appointment. Your confirmation will reflect the scope; keeping rooms ready and access points clear helps the crew work efficiently.

A cancellation made less than 24 hours before the appointment carries a 25% fee. If the crew has arrived and the shoot is cancelled on site, the fee is 50%. Contact us early when access, weather, occupants, or property readiness may force a change so we can discuss rescheduling.

Current base pricing is $250 for Essential, $350 for Showcase, and $450 for Exposure. Each package covers homes up to 2,000 square feet; each additional 1,000 square feet adds $100. Package contents and current add-ons are listed on the <a href="pricing.html#pricing-residential">Residential pricing page.

Multi-property and recurring assignments can be quoted around the number of addresses, timing, travel, and repeated deliverables. Because the savings depend on an efficient shared schedule and consistent scope, contact Door3D with the expected volume instead of assuming a blanket discount.

The public residential pricing is currently package and project based. There is no advertised subscription that you must join to book. Agents, teams, brokerages, and property managers with recurring volume can request a custom working arrangement.

The available payment options are presented with your invoice or booking workflow. If your brokerage requires a particular card, electronic method, or accounting process, confirm it with Door3D before the shoot so the delivery is not delayed by billing setup.

No deposit is required for the standard residential offerings shown on the site. Full payment is due when the finished work is delivered. A larger or unusual custom production may have separate written terms, which would be disclosed before you approve it.

The standard variables are shown openly: package or service price, square-footage additions, optional upgrades, rush delivery when selected, travel outside the included radius, and applicable cancellation fees. A custom request is quoted before work begins. Review the order summary and ask about anything unclear before confirming.

A property is not surcharged simply because it is luxurious. Price changes usually come from measurable scope: size, number of structures, complex amenities, additional production time, advanced retouching, twilight timing, video requirements, or extended travel. We will quote those needs from the brief.

Door3D aims to confirm the brief before capture and deliver polished, market-ready work. If something appears technically wrong or differs from the agreed scope, report it promptly so we can review the files and determine the appropriate correction. Specific refunds or reshoots depend on the facts and are not automatic.

For the standard services listed on the site, you book without a deposit and pay in full on delivery. Custom productions may use a separate proposal and payment schedule. Any different arrangement should appear in writing before the work starts.

Yes. The project’s billing record documents the selected services and amount due, and payment confirmation serves as a receipt. If a brokerage needs a business name, property address, purchase order, or other accounting detail, provide it when booking or before the invoice is issued.

Door3D selects professional capture equipment for the assignment, including dedicated photo, aerial, 3D, and stabilized video systems where required. Specific bodies and lenses may change as the kit improves; the consistent commitment is suitable resolution, controlled exposure, straight architectural lines, and dependable backup workflows.

HDR combines multiple exposures so bright windows and darker interiors can be represented in one balanced photograph. The goal is a natural, inviting room with usable detail across the scene, not an artificial or overprocessed look. It is the foundation of Door3D’s residential still photography.

The photographer follows a repeatable capture approach for camera height, composition, exposure, and room sequence. Editing then aligns brightness, white balance, color, vertical lines, and exterior presentation across the set. Related services are planned together so photos, video, tours, and floor plans describe the same property coherently.

Yes. Door3D offers twilight photo editing at $30 per image, and sky or exterior enhancements may be used when appropriate. Edits should strengthen the presentation without hiding material property conditions. Tell us which hero views matter most so the treatment is applied intentionally.

Minor distractions may be removable when the background can be reconstructed convincingly. Large furniture, heavy clutter, reflections, or objects covering important architectural details may require extensive retouching and a separate quote. Physical preparation before the shoot remains the cleanest and most accurate solution.

Small items can sometimes be retouched, while whole-room clearing or furniture removal is closer to digital renovation and must be reviewed image by image. Send reference frames for a feasibility and price check. We avoid edits that could materially misrepresent a property.

Yes. Virtual staging is $30 per finished image. It can help buyers understand scale and possible use in an empty room. The staged version should be disclosed where local MLS rules require it, and keeping an original unstaged view available is a sound marketing practice.

We use exposure blending, available-light control, careful camera placement, and editing to retain room detail while keeping windows and fixtures believable. Turning on working lights, replacing mismatched bulbs, opening window treatments, and removing visual obstructions before arrival will improve the final result.

Delivery is prepared for the agreed uses, typically including files suitable for MLS and online marketing. Higher-resolution files can support websites and print when included in the project. If a designer needs a specific pixel size, color profile, crop, or print dimension, request it before delivery.

Door3D prepares residential listing photographs for common MLS use, but each MLS can set its own current size, branding, file, and disclosure rules. Tell us which platform you use when it has unusual specifications. The agent or broker remains responsible for the listing’s compliance and factual accuracy.

Yes. Door3D offers real estate video coverage, including traditional property video and an indoor drone flythrough option. The right format depends on the home, access, safety, intended platform, and story. Share examples or a desired runtime so the shot plan matches the campaign.

Vertical social assets can be planned as part of a video or social media scope. A purposeful vertical shoot usually performs better than simply cropping a wide video because framing, movement, pacing, titles, and safe zones can be designed for the phone screen.

Yes. Drone photography is $199 as a standalone service or $149 when added to the same visit; a property outline and drone 360 are included. Drone video is $349. Every flight remains subject to weather, airspace, site access, safety, and legal operating conditions.

Yes. Door3D identifies its operations as FAA Part 107 certified and fully insured. Certification does not override airspace, temporary flight restrictions, property rules, or safe-weather limits, so a requested flight may need adjustment, authorization, rescheduling, or an alternative capture plan.

Branding, logos, contact details, titles, and an agent-led opening can be included when they are specified before editing. Provide approved brand files and exact text early. Remember that some MLS feeds require an unbranded version, so request separate branded and compliant exports when needed.

Yes. A Matterport 3D tour is $199 for up to 2,000 square feet, with $100 for each additional 1,000 square feet and six months of hosting included. Door3D also offers Zillow 3D Home tours starting at $149 under the same base size structure.

The standard site-wide delivery target is within 48 business hours, but video timing depends on runtime, footage volume, revisions, motion graphics, narration, and the rest of the order. A complex production may receive a specific schedule before the shoot. Ask about 24-hour delivery if the listing is urgent.

Yes when the surrounding area is part of the agreed story and can be filmed legally and safely. Community coverage may include streetscape, parks, retail, transit context, views, or amenities. Confirm locations in advance because travel, permissions, drone rules, and additional production time can affect the quote.

Voiceover, on-screen titles, and captions can be scoped for a custom video. Provide the approved facts, pronunciation, required disclosures, and brand voice. Captions are especially useful for social platforms where many viewers watch without sound and for broader accessibility.

Music can be selected to fit the home and campaign, but it must be properly licensed for the intended use. You may share a creative direction or references. A commercial song cannot simply be added without rights; if you supply music, you must confirm that the necessary license exists.

Door3D offers residential floor plans as a $49 add-on. Confirm the exact output style needed before the appointment. Matterport tours also provide a spatial digital experience, while formal CAD, design, permit, or as-built documentation belongs to a different scope than a marketing floor plan.

Residential marketing floor plans are intended to help viewers understand layout and flow. They should be treated as approximate and are not a survey, appraisal, architectural drawing, code record, or guarantee of square footage. For construction or legal reliance, hire the appropriately licensed professional and request a technical documentation scope.

Yes. Matterport creates a self-guided 3D experience that lets viewers move through connected spaces and understand the home’s layout. Zillow 3D Home tours provide another listing-focused interactive format. Platform availability and features depend on the selected service and host.

The Matterport à-la-carte service includes six months of hosting. If the tour needs to stay live longer, contact Door3D before that period ends for current extension options and pricing. Other platforms may follow their own hosting policies.

Branding can be discussed before production. Because MLS rules may prohibit logos or contact details in certain uploaded media, it is often useful to keep an unbranded listing version and create a separate branded asset for direct marketing when requested.

Hosted Matterport and Zillow experiences are designed for modern web viewing across common desktop and mobile devices. Actual performance depends on the platform, device, browser, and connection speed. Embedding the tour responsively and testing the destination page before launch is recommended.

Google Street View publishing is not listed as a standard Door3D residential deliverable. If a property or business needs that workflow, ask before booking so we can confirm current platform support, location eligibility, and whether it requires a custom scope.

Usually, yes. Hosted tour platforms commonly provide a link or embed option, and the $99 Door3D listing website can gather property media into a mobile-ready presentation. Your website provider may need to permit third-party embeds, so confirm its requirements if the site is managed elsewhere.

Some tour platforms and devices may support immersive viewing modes, but compatibility changes by platform, browser, and headset. Door3D does not promise universal VR support. If headset viewing is essential, identify the exact device and platform before capture so compatibility can be checked.

A simple virtual tour may mean a slideshow, video, or set of linked panoramas. Matterport is a spatially connected 3D model that lets a viewer navigate rooms and understand their relationship. It requires dedicated capture, processing, and hosting, which is why it is priced and delivered as its own service.

Standard delivery is within 48 business hours after capture. The clock may differ for large custom assignments or services that require substantial manual editing. If a listing date cannot move, state the deadline when booking and select rush delivery only after availability is confirmed.

Many standard orders follow the same 48-business-hour target, but edited video can require additional time depending on length, number of locations, graphics, captions, narration, and revision scope. Door3D will set an appropriate timeline for larger productions before work begins.

Door3D delivers edited and organized digital media through a shareable online workflow. Follow the delivery instructions to preview and download the included assets. If another team member needs access, use the approved share method rather than forwarding account or payment credentials.

The delivery is prepared around the intended uses, with MLS and online-ready files being common. If you also need high-resolution print assets, a vertical social crop, or another exact size, include that requirement in the brief so exports can be planned correctly.

Formats depend on the service: photographs are commonly delivered as standard web-compatible images, videos in a widely supported digital format, and plans or tour links in their appropriate presentation format. Ask before booking when a vendor requires a specific codec, container, image type, or document format.

Direct third-party uploading is not included in the standard public offering. Door3D supplies organized assets for the client or authorized listing team to publish. Custom upload help may be possible if access, permissions, responsibility, and platform requirements are agreed in advance.

Door3D uses a working delivery process, but clients should download and securely archive the final files as soon as they arrive. Long-term storage is not a substitute for your own backup system, and hosted tours have separate retention periods such as the included six months for Matterport.

Access windows can vary by delivery platform and service. Download the original delivery promptly and maintain your own archive. For Matterport, six months of hosting is included; ask about an extension before that term expires if the tour must remain public.

A 24-hour delivery option is available when production capacity and the selected services allow it. Rush timing should be confirmed before the shoot, especially for video, virtual staging, large properties, or multi-location projects. A rush request does not bypass weather, access, or platform-processing constraints.

Yes, send a clear list promptly. Door3D will compare each request with the approved scope and correct verified technical issues when appropriate. New creative directions, undeclared retouching, additional exports, changed branding, or edits based on information supplied after approval may require a separate fee and timeline.

Door3D combines still photography, aerial media, 3D tours, floor plans, video, and listing presentation in one coordinated workflow. The focus is on helping people understand the space before a showing, with straightforward residential package pricing, Los Angeles-area service, certified drone operations, and organized delivery.

Yes. Door3D can help with service selection, scheduling, property preparation, delivery, and questions about the finished assets. Use the contact page, email <a href="mailto:info@Door3D.com">info@Door3D.com, or call <a href="tel:+13236330249">(323) 633-0249.

For a time-sensitive shoot-day issue, call (323) 633-0249. Email or the contact form works well for quotes, file questions, reference images, and requests that need a written record. Include the property address and project or delivery details so the team can identify the job quickly.

Yes. Share the property type, square footage, listing date, key features, target platforms, and marketing goal. Door3D can then explain whether a base photo package, 3D tour, aerial coverage, floor plan, video, virtual staging, or a combined package best supports the listing.

You may state a preference, especially when continuity matters across repeat assignments. Scheduling still depends on availability, location, required credentials, and equipment. Door3D’s responsibility is to assign someone capable of completing the agreed scope, so a specific person cannot always be guaranteed.

Contact Door3D promptly with the property address, affected file names or links, and a precise description of the issue. Screenshots can help show platform behavior. Keeping the report factual and consolidated allows the team to reproduce the problem and decide whether a correction, new export, or other remedy is appropriate.

Door3D will review the written scope, property conditions, source capture, and delivered files. When there is a correctable technical or production issue within that scope, the team can determine a practical remedy. Requests that change the original direction or require new on-site work may be treated as added scope.

Refunds are reviewed case by case rather than promised automatically. Contact Door3D promptly and allow the team to investigate and, where appropriate, correct the problem. Completed capture time, travel, third-party hosting, approved work, and client-caused access or readiness issues can affect the outcome.

Yes. Door3D’s industry and service pages show representative residential photography, aerial work, tours, plans, video, and presentation styles. If your listing has a specific architectural type or production need, request relevant examples so you can compare the intended approach.

The project is planned around a confirmed scope, access instructions, property readiness, occupant considerations, and safe equipment use. Clear arrival communication and an orderly capture sequence reduce disruption. Agents should disclose site hazards, restricted rooms, pets, alarms, parking limits, and special access rules before arrival.

Unless a signed agreement says otherwise, Door3D retains copyright in the media and grants the commissioning client a license for the approved property-marketing uses. Copyright ownership and permission to use the files are different rights; purchasing a shoot does not automatically transfer the copyright.

Yes. The standard residential license includes MLS, social media, a listing website, and print marketing for the property. Broadcast use, unrelated advertising, stock use, or broader commercial campaigns require a separate quote so the license matches the audience, duration, and purpose.

A visible credit is generally not necessary for the standard listing uses unless the project agreement requires one. Credit does not expand the license, and omitting credit does not transfer copyright. Editorial publications or third-party features should confirm permission and attribution before using the work.

The commissioning client should not resell or transfer the files as if they own the copyright. Another agent, owner, designer, contractor, publisher, or vendor may need its own permission or license, particularly when the use extends beyond marketing the original listing. Ask Door3D before transferring a library.

A copyright assignment can be discussed for a custom project, but it is separate from the standard residential license and must be written and priced explicitly. Most listing campaigns only need a clear usage license, which is usually more practical than purchasing all ownership rights.

Yes. Social media marketing for the represented property is included in the standard residential use. Use the correctly formatted files, keep required disclosures intact, and avoid applying filters or edits that damage the work or misrepresent the home. Platform music and advertising rules still apply.

Branding can be incorporated when requested before delivery and when the destination permits it. Because MLS systems often restrict contact information and logos, ask for an unbranded version for listing feeds and a branded version for direct marketing or social use when both are needed.

The standard license is tied to marketing the photographed property. Keeping the files in an agent portfolio or closed-listing archive may be reasonable within the agreed terms, while reusing them for a new listing cycle, a different business, or unrelated advertising may require renewed permission. Confirm any long-term use with Door3D.

Exclusive rights are possible only through a specific written agreement that defines who is excluded, which media is covered, the territory, purpose, and duration. Standard residential delivery should not be assumed to include exclusivity because Door3D may retain copyright and portfolio rights.

An extended license may be needed for paid advertising beyond the property campaign, broadcast, publication, stock or resale, developer or hospitality marketing, product promotion, transfer to unrelated third parties, or use after the original listing purpose. The fee depends on reach, duration, media, exclusivity, and commercial value.

Yes. Share approved logos, colors, fonts, contact details, legal disclaimers, and examples before editing begins. Door3D can scope branded property pages, video titles, social assets, and presentation elements while also preserving unbranded versions needed for MLS distribution.

Door3D’s public residential menu centers on property media and a tracked listing website. Brochures or other collateral can be discussed as a custom project, but they are not included automatically. Supply final copy, brand standards, print specifications, and printer requirements when requesting design work.

Headshots and team portraits are not listed as standard residential services. Ask about availability if you want to coordinate them with a property shoot. Portrait lighting, backdrop, styling, retouching, location, and usage require their own brief and quote.

Yes as a custom extension when it supports the listing story. A neighborhood set can cover streetscape, recreation, retail, architecture, views, or local amenities. We plan it separately because timing, permissions, crowds, travel, recognizable people, and drone restrictions affect what can be captured responsibly.

Yes when the locations are within a practical flight plan and legal operating area. Identify the desired landmarks before the shoot. Door3D will assess airspace, privacy, takeoff access, visual distance, weather, and whether graphic labels or property outlines are more useful than additional flight time.

Live streaming is not part of the standard published service list. Door3D can provide prerecorded video, interactive tours, and other digital assets that support a virtual showing. If a live production is required, request a custom feasibility review covering platform, connectivity, crew, audio, rehearsal, and moderation.

Door3D can supply campaign-ready photos, vertical video, branded edits, and a tracked listing website. Media buying and platform ad management are not stated as standard inclusions. If you need an entire paid campaign, clarify the audience, budget, platforms, creative variations, tracking, and approval responsibilities.

Ongoing account management is not listed as a standard Door3D service. We can create media designed for social use and discuss a recurring content scope. Posting access, community management, captions, advertising, compliance, and performance reporting would need a separate written agreement.

Yes as a custom video scope. Narration may come from an agent, an approved voice artist, or another agreed source. Door3D needs a fact-checked script, correct pronunciations, required disclosures, and approval points. Script changes after recording can add time or cost.

Yes. A mobile-ready listing website is available for $99. It can present the property media and tracks views, link clicks, and traffic sources. Confirm the desired address, branding, links, contact information, publish date, and how long the page needs to remain active.

Door3D may use modern software and automation as part of an editor-supervised workflow. The important standard is the finished result: accurate architecture, controlled color and exposure, clean delivery, and responsible disclosure where an image has been materially altered. Automation does not replace human review.

Door3D offers virtual staging at $30 per image. The production method may use current digital tools under human direction and quality control. The staged result should be clearly identified where rules require it, should preserve structural truth, and should not invent permanent features that buyers would expect to find.

The service mix is updated around tools that improve how a buyer understands a space: HDR capture, certified aerial media, 3D tours, floor plans, stabilized video, platform-ready exports, and tracked property pages. New tools are evaluated for reliability, compatibility, visual quality, and practical benefit rather than novelty alone.

Augmented reality is not a standard published residential service. If a campaign requires AR furniture placement, location overlays, or an interactive activation, Door3D can review the concept as a custom project and identify the platform, asset specifications, device support, hosting, and development work involved.

The normal workflow provides downloadable media, shareable links, hosted tour URLs, and a listing website option. Direct CRM or website automation depends on the specific system and is not promised by default. Share the platform name, documentation, required fields, and desired trigger for a feasibility review.

A public Door3D media-upload API is not part of the advertised residential service. Teams with substantial recurring volume can describe their platform and workflow so we can evaluate a custom integration or a reliable manual handoff.

Door3D limits project information to what is needed for scheduling, capture, billing, delivery, and support. Clients should avoid sending alarm codes or sensitive access details through public notes, disclose occupancy and privacy restrictions, and remove confidential documents from view before the shoot. Hosted services also follow their own platform policies.

The $99 Door3D listing website tracks page views, link clicks, and traffic sources. Analytics for MLS portals, Matterport, Zillow, social platforms, or a client-owned website depend on those systems and the account permissions available. Agree on the reporting source and period before relying on a particular metric.

Door3D prepares assets for broad property marketing, but automatic syndication is controlled by the MLS, brokerage feed, portal, or publishing platform. The listing team normally uploads the compliant files once and lets its authorized feed distribute them. Platform-specific publishing help must be agreed separately.

Door3D does not currently advertise a fixed public rewards program. Agents, teams, brokerages, and property managers with repeat work can contact us about a relationship based on real volume and a consistent scope. Any credit, discount, or referral term should be confirmed in writing before it is relied on.

Door3D captures HDR photography, drone photos and video, Matterport 3D tours, floor plans, twilight images, virtual staging, indoor flythroughs, and branded listing websites. Book a package or individual services around the asset and audience. Matterport is the usual starting point for a commercial walkthrough; Zillow 3D Home suitability must be confirmed for the specific property and listing platform.

We plan media for office suites and buildings, retail frontage, industrial and warehouse space, mixed-use properties, medical space, showrooms, and adaptive reuse projects. Each asset gets its own media plan because a shell retail unit and a multi-floor office need different coverage. If the property is unusual, send the address and a short description so we can confirm the right approach.

Brokers, leasing agents, owners, and property managers use commercial media to help prospects understand a space before a site visit. Investors, developers, and asset managers can also request visuals for presentations and review. Share who will use the finished files and where they will appear so the coverage and license fit the project.

Door3D is based in Los Angeles. Travel is free within 30 miles, $50 for locations 30 to 70 miles away, and $99 beyond 70 miles. For a portfolio spread across several cities, send the addresses together so we can plan an efficient schedule and confirm travel before anything is booked.

Send the address, property type, approximate square footage, the media you need, and your launch date or access window. You can use Book Now or the contact page, and we reply within 24 hours. From there we confirm the scope, timing, and access plan so the shoot can get locked in.

Often, yes, when crew availability, building access, weather, and airspace line up. Tell us the hard deadline when you reach out, and call (323) 633-0249 if it is urgent. We will tell you what can realistically be captured and delivered instead of promising a rush that puts the quality or the schedule at risk.

It depends on square footage, the number of suites and floors, access, and which services are booked. A photo and drone visit for one suite moves faster than a full Matterport capture of a multi-floor building. Larger commercial spaces are scoped around access, size, and the number of areas, and your confirmation will reflect that plan.

That depends on the building. The crew needs reliable access to every area in scope, which often means a property manager, building engineer, or broker who can unlock suites, handle alarms, and answer questions. Confirm the access plan when booking so nobody is waiting at a locked door on shoot day.

Yes. Share the right contacts when booking and we can work through access windows, parking, loading areas, elevators, security check-in, and any building rules. Access timing and operational constraints are part of the quote conversation for commercial work, so the capture plan fits how the building actually runs.

A cancellation less than 24 hours before the shoot carries a 25% fee. If the crew has already arrived and the shoot is cancelled on site, the fee is 50%. If access, tenants, weather, or readiness might force a change, contact us as early as possible so we can look at rescheduling options together.

Yes. Commercial packages are Essential at $250, Showcase at $350, and Exposure at $550, each covering up to 2,000 square feet with $100 for each additional 1,000 square feet. Current details are on the commercial pricing page. Very large buildings, multi-site work, and recurring documentation are quoted around the actual scope.

Essential includes edited HDR photos and edited drone photos, plus a free drone 360 photo and drone property outline. Showcase adds a Matterport 3D tour and a floor plan, with 12 months of Matterport cloud hosting. Exposure includes everything in Showcase plus drone video, also with 12 months of hosting.

Leasing and stakeholder review usually move on a longer timeline than a residential sale. That is why the Showcase and Exposure commercial packages include 12 months of Matterport cloud hosting. A Matterport tour booked on its own includes 6 months of hosting, and extensions can be discussed before that term ends.

Yes. Commercial a la carte pricing includes HDR photography at $199, a Matterport 3D tour at $199, and a Zillow 3D Home tour at $149, each up to 2,000 square feet with $100 per additional 1,000. Drone photos are $199 standalone or $149 added to the same visit, drone video is $349, and a floor plan is $49.

Virtual staging and twilight photography are each $30 per image. A branded listing website is a $99 add-on. Indoor drone flythroughs start at $599, and commercial flythroughs are quoted around route complexity, access, timing, and final usage. Any custom request is quoted before work begins so you know the number up front.

Packages and core services follow the square-footage rule of $100 for each additional 1,000 square feet. For large footprints, multiple buildings, or many suites, we build a custom quote around what actually needs to be captured. Send the approximate square footage and the spaces that matter most so the quote reflects the real scope.

No. You can book without a deposit, and full payment is due on delivery. A larger custom production may use its own written terms, and if so those terms will be shared with you before you approve the work. Nothing different from the standard terms should come as a surprise.

Multi-property work can be quoted around the number of addresses, scheduling, travel, and repeated deliverables. Savings depend on an efficient shared schedule and a consistent scope, so we do not advertise a blanket discount. Send the property list and expected timing and we will put together a quote that fits.

The variables are published: square-footage additions, add-ons, travel beyond 30 miles, and cancellation fees. Anything outside the standard menu, such as a very large scope, technical files, or custom video, is quoted before work starts. Review your order summary and ask about anything unclear before confirming the shoot.

Payment options are presented with your invoice or booking. If your firm needs a specific entity name, purchase order, billing contact, or vendor setup, send those details before the shoot. Sorting out billing early keeps delivery from getting held up by paperwork after the media is ready.

Yes. Occupied suites, access timing, and operational constraints are part of the quote conversation, so the capture plan fits the building instead of disrupting it. Let us know which areas are in use, which tenants need notice, and any hours to avoid. The more we know up front, the smoother shoot day goes.

We work from a confirmed scope, an agreed access window, and an orderly capture sequence so the crew is not wandering the building. Coordinating with management ahead of time helps tenants know what to expect. If certain areas can only be captured at specific times, we plan the route around that.

Off-hours windows can be discussed when the building allows access and the schedule works. Empty common areas are often easier to photograph cleanly. Twilight photography is already scheduled around dusk, when exterior lighting and signage read best, so it can sometimes pair naturally with an after-hours interior capture.

Confirm the suite list, access contact, loading or parking instructions, and any building rules. Notify tenants, clear temporary clutter, turn on working lights, and remove sensitive paperwork and screen content. Identify locked rooms and any areas we must exclude before arrival so the agreed coverage can be completed within your access window.

We capture only the areas in the agreed scope and ask that sensitive material be removed before we arrive. Matterport tours capture everything visible, so screens, documents, and whiteboards need attention ahead of time. If something is spotted during the shoot, we will flag it so the team can decide how to handle it.

Minor retouching to obscure small details may be possible when it can be done cleanly. Extensive blurring or removal across many images needs a separate quote. The most reliable approach is clearing people, vehicles, and sensitive material from view before capture, which also keeps the final images more natural.

Yes. Door3D is fully insured, with liability and drone coverage on every shoot. If building management requires a certificate of insurance or specific coverage wording, send those requirements when booking so we can confirm them before the shoot date instead of sorting it out at the front desk.

Confidential projects can be discussed. Send any NDA or confidentiality terms before the shoot so they can be reviewed, and tell us how the media should be shared and whether portfolio use needs to be restricted. Any special handling should be agreed in writing before capture.

Yes. Tell us about check-in procedures, escort requirements, protective equipment, restricted zones, and any hazards before the shoot. Active construction areas are captured only when they are safely accessible. If a rule affects what can be filmed or flown, we will adjust the plan rather than work around it.

We capture everything that is accessible and let you know what was missed. A return visit for the remaining areas may need to be scheduled and can count as added scope. Confirming access to every suite, roof, and amenity the day before is the easiest way to avoid that.

We use HDR exposure blending so bright windows and darker interiors both hold detail, then correct vertical lines and keep tone consistent across wide spaces. Lobbies, open offices, and storefronts with lots of glass benefit most. The aim is a natural, accurate look that helps prospects read the space quickly.

You receive edited interior and exterior stills prepared for listings, websites, email, and presentation use. Exterior sky cleanup is included with HDR photo delivery when the property needs a stronger first impression. Coverage typically includes suites, amenities, and exterior angles based on the agreed scope.

The count depends on the size of the property, the number of suites and amenities, and the exterior views that matter. We focus on complete, useful coverage rather than an arbitrary number. Tell us the spaces that sell the asset so the shot list prioritizes them.

Yes. Exterior sky cleanup is included with HDR photo delivery, and the Green Grass Guarantee is listed with our HDR photography service. These edits are meant to present the property at its best without hiding real conditions that a tenant or buyer would expect to see in person.

Small distractions can often be removed when the background can be rebuilt convincingly. Large vehicles, heavy clutter, or objects covering important features may need extensive retouching and a separate quote. Clearing the site before the shoot is still the cleanest and most accurate option.

Yes. Virtual staging is $30 per image and works well for vacant office suites, shell retail, industrial bays, and underfurnished amenity areas. It helps prospects picture workstation density, merchandising, or use. Staged images should be labeled where platform rules require it, and keeping an unstaged version available is good practice.

Twilight photography is $30 per image and earns its place when lighting, signage, glass, or frontage changes how the property is perceived. It suits retail, mixed-use, medical, and trophy frontage. The shoot is scheduled around dusk, and the result gives brokers a more premium lead image for decks and campaigns.

Yes. Send a list of the features that matter, such as signage, lobby finishes, fitness centers, parking, or loading. We build the shot list around them. Keep in mind that tenant logos and brand marks belong to their owners, so check whether your marketing needs permission to show them prominently.

Door3D uses professional capture equipment chosen for the assignment, including dedicated photo, aerial, and 3D systems. Specific models change as the kit improves, so we do not tie our promise to one camera. The consistent commitment is controlled exposure, straight architectural lines, and organized delivery.

We deliver organized files for web, print, email, and presentation use, which covers most listing platforms and OM layouts. Each platform sets its own size and content rules, so tell us if one has unusual specifications. Your team stays responsible for uploading and for the accuracy of the listing.

Yes. Drone photography is $199 standalone or $149 as a same-visit add-on, and it includes a free property outline and drone 360 photo. Aerials show access, parking, frontage, roof, and surrounding uses in one quick read, which helps when location logic is part of the sales or leasing story.

Yes. Door3D operates under FAA Part 107 certification and is fully insured, with drone coverage on every shoot. Certification does not override airspace limits, temporary flight restrictions, property rules, or unsafe weather, so some flights need adjustment, authorization, or rescheduling.

Airspace is checked before every booking, and LAANC authorization is handled where available. If a site near LAX, Burbank, or Van Nuys needs extra lead time, we flag that before the schedule is locked. Some locations may have limits that change what can be flown, and we will tell you up front.

Weather, wind, restricted airspace, temporary flight restrictions, low visibility, unsafe obstacles, or missing access details can all affect the flight plan. Door3D checks the basics before launch and flags anything that needs a timing or scope change, so you are not surprised on shoot day.

Yes, when those features fit within a legal and safe flight plan. Tell us which roads, transit, landmarks, or neighboring uses matter before the shoot. Aerial coverage is most useful for larger footprints and properties where adjacency and access are a big part of the value.

Yes. A drone property outline is included free with drone photo coverage, showing lot shape, access, and surroundings. It is a marketing graphic to help prospects read the site, not a legal survey. For exact parcel lines or acreage, rely on official records or a licensed surveyor.

Drone video is $349 and is included in the Exposure package. Footage can include flyovers, reveals, pull-backs, orbit passes, and approach clips, edited into a web-ready MP4. It works well for leasing pages, social, and hero placement when context sells the space.

An indoor flythrough is a smooth, produced video that moves through lobbies, suites, corridors, amenities, showrooms, or warehouses in one fluid take. It starts at $599, and commercial projects are quoted around route complexity, access, timing, and usage. We will tell you honestly when a space is a better fit for stills.

Video work is available by request while our dedicated video service page is being finished. Current options include property walkthrough edits, vertical reel cuts, and aerial motion clips. Send the address, launch date, and the style of video you want, and we will scope it with a clear quote.

Branding, titles, captions, and contact details can be added when they are specified before editing. Music must be properly licensed for the intended use, so a popular song cannot simply be dropped in. If a platform needs an unbranded version, ask for both exports at the start.

A Matterport tour connects the lobby, suites, corridors, amenities, and access points into one walkthrough. Owners, brokers, investors, and out-of-market prospects can review the space remotely before booking a site tour. It also gives you one shareable link for broker outreach and offering memorandum follow-up.

A Matterport 3D tour is $199 for up to 2,000 square feet, plus $100 for each additional 1,000 square feet, with 6 months of cloud hosting included. The Showcase and Exposure commercial packages include a Matterport tour with 12 months of hosting, along with a floor plan and other media.

Hosting is included for the term attached to your service, which is 6 months a la carte or 12 months in the commercial packages. If the tour needs to stay live longer, contact Door3D before the term ends so we can share current extension options and pricing.

Yes. Matterport provides a shareable link and embed code that works on listing pages, property websites, proposal pages, and most custom sites. Our commercial Matterport tours are compatible with BREVITAS. Each listing platform sets its own rules for embedded tours, so check those before launch.

Choose Matterport when layout, circulation, measurement, and a premium remote review matter, which describes most commercial assets. A Zillow 3D Home tour is $149 and is built for native Zillow visibility, so it fits when Zillow reach matters for the property. Some listings use both.

Our floor plan is a $49 schematic plan generated from the same property visit. It shows suite layout, access, room relationships, and support areas so prospects can judge fit before another walkthrough. Dimension cues can be included when scoped. Tell us how the plan will be used so we recommend the right level of detail.

No. Door3D floor plans are marketing and planning references, not BOMA rentable or usable area calculations, surveys, or architectural drawings. If a lease, appraisal, or legal document depends on official square footage, use figures from a qualified measurement professional or architect and treat our plan as a visual guide.

Matterport measurements are helpful reference points for early conversations about fit and layout. They are not survey-grade and do not replace a licensed survey, code review, or architectural documentation. Verify any critical dimension on site before ordering furniture, starting design, or relying on it in a contract.

Technical files are available by quote, including MatterPak, E57, CAD, or BIM outputs when supported. They are scoped to how your design or facilities team will use them. Tell us the software, file type, and level of detail needed before capture so we can confirm what is possible.

A Matterport tour captures everything in view, including clutter, open storage, visible cords, personal items, screens, and reflections. Clear and arrange each area the way you want prospects to see it, and let tenants know the scan is happening. Rooms that should stay private need to be flagged before capture.

Standard delivery is within 48 business hours after the shoot, and many single-site marketing shoots follow that timeline. Larger scopes, occupied properties, or recurring documentation schedules are quoted with a delivery timeline that matches the project, so you know the date before work begins.

Yes, 24-hour delivery is available when production capacity and the selected services allow it. Confirm it before the shoot, especially for video, virtual staging, or large multi-suite projects. A rush request cannot speed up weather, access issues, or platform processing, so build a little cushion when you can.

Video takes longer than stills because clips are selected, cut, color graded, paced, and exported. Edited drone photos typically arrive within 48 business hours, while drone video and flythrough edits get a timeline confirmed with the scope. If you have a launch date, share it at booking so we can plan around it.

Door3D delivers edited, organized media through a shareable online delivery, with hosted Matterport tours provided as links. Download the files you need and share the delivery with your team through the approved method. Tell us if anyone else, such as ownership or a co-broker, needs direct access.

Still photos and drone photos are delivered as edited JPGs, video as a web-ready MP4, and Matterport tours as hosted links with embed code. Files are prepared for web, print, email, and presentation use. If a designer or platform needs a specific size or format, send the specs before delivery.

Uploading to third-party platforms is not part of the standard service. We supply organized, ready-to-use files and links, and your team or the platform account holder publishes them. If you need help with a particular platform, ask in advance so access and responsibilities can be agreed.

Door3D uses a working delivery process, but you should download and archive your final files as soon as they arrive. Our process is not a replacement for your own backups. Hosted Matterport tours follow their own hosting term, so plan an extension before that term ends if the tour needs to stay live.

Yes. Send a clear list promptly, and we will compare each request with the approved scope and fix verified technical issues. New creative direction, additional retouching, extra exports, or changes based on information shared after approval may need a separate fee and timeline.

Yes. Share the delivery link with ownership, leasing, and marketing teams through your normal process, or tell us who needs access and we can include them. Avoid forwarding payment or account details along with media links, and keep the license terms in mind when sharing outside your team.

Recurring capture can be scoped as one-time documentation, monthly visits, or milestone-based visits. Each visit follows a repeatable route so updates are easy to compare over time, and the delivery timeline for each visit is set in the quote. Tell us who needs the updates and how often.

Unless a signed agreement says otherwise, Door3D keeps the copyright and grants the commissioning client a license for the approved marketing uses. Owning the copyright and having permission to use the files are different things, and booking a shoot does not transfer copyright automatically.

MLS, social, website, and print use are included for marketing the photographed property. Broadcast use or broader commercial licensing is quoted separately. If you are planning anything beyond marketing the listing, tell us at booking so the license matches how the media will be used.

Yes, when those materials market the photographed property. Our commercial files are prepared for web, print, email, and presentation use, which covers OMs, leasing decks, broker outreach, and owner updates. Use for unrelated advertising or other properties needs separate permission.

The license goes to the commissioning client for marketing the property. If ownership, a co-broker, or a property manager will also use the media, tell us at booking so the permission covers them. Anyone using the files for their own separate purpose may need a license of their own.

A tenant using images for its own business marketing is a different use than marketing the property for lease or sale. Ask Door3D first so we can confirm permission and whether a separate license applies. That keeps everyone clear on what is allowed.

The standard license is tied to marketing the photographed property. Keeping files in a closed-deal archive may be fine within the agreed terms, while reusing them for a new campaign, a case study, or a different business may need renewed permission. Confirm long-term plans with Door3D.

Check the usage terms supplied with your order for any credit requirements. Tell us before submitting images to a publication, award program, or third party so we can confirm attribution and permission for that use. A property marketing license does not automatically cover every new publisher or campaign.

A copyright transfer or exclusive license can be discussed for a custom project, but it is separate from the standard license and must be written and priced explicitly. It should define the media covered, purpose, territory, and duration. Most commercial campaigns only need a clear usage license.

Broader licensing is needed for uses like broadcast, paid advertising beyond the property campaign, publication, stock or resale, promoting an unrelated brand, or transferring files to third parties for their own use. The fee depends on reach, duration, media type, and exclusivity, and it is quoted separately.

Yes. Virtually staged or materially altered images should be labeled where platform or MLS rules require it, and edits should never misrepresent the actual condition of the property. Keeping an unstaged original available is good practice. Your team remains responsible for the accuracy of the listing.

Use the contact page, email info@Door3D.com, or call or text (323) 633-0249. We reply to inquiries within 24 hours. Include the property address and any project details so we can pull up the job quickly and give you a useful answer.

For anything time sensitive on shoot day, call or text (323) 633-0249. Email or the contact form works best for quotes, file questions, reference images, and anything that needs a written record. Always include the property address so the right job is identified right away.

Yes. Share the property type, size, whether it is for lease or sale, the audience, and your launch date. We will recommend whether photos and drone are enough or whether a Matterport tour, floor plan, twilight images, staging, or video would help prospects qualify the space faster.

Yes. Brokerages, ownership groups, and property managers with recurring work can set up a custom working arrangement based on real volume and a consistent scope. Any recurring terms should be confirmed in writing so everyone knows the pricing, timing, and deliverables before the next shoot.

Yes. We follow a repeatable capture approach for camera height, composition, and exposure, then align color, brightness, and vertical lines in editing. That consistency helps a portfolio of listings look like it belongs together. Share any existing brand standards or examples you want us to match.

Yes. Progress capture can be scoped as one-time documentation, monthly reporting, or milestone-based visits, depending on the project and who needs the updates. It is quoted around the site, schedule, and deliverables, and our construction documentation page has more detail.

Yes. The commercial page shows examples of HDR photos, drone coverage, twilight images, virtual staging, a Matterport tour, and an indoor flythrough. If your asset type is specific, such as industrial or medical, ask for relevant examples so you can compare the approach before you commit.

Contact Door3D promptly with the property address, the file names or links involved, and a clear description of the issue. Screenshots help when a platform is behaving oddly. A single consolidated report lets us review the problem quickly and decide on the right correction.

Refunds and reshoots are reviewed case by case, not promised automatically. Contact us promptly so we can look into the issue and, where appropriate, correct it. Capture time, travel, hosting, approved work, and access or readiness issues on the client side can all affect the outcome.

Door3D brings photos, drone, Matterport, floor plans, staging, and listing websites into one coordinated visit and one organized delivery. We publish clear commercial pricing, ask for no deposit, and operate under FAA Part 107 certification with full insurance. We are based in Los Angeles and plan each shoot around how the asset is actually leased or sold.

It is a $99 add-on that gives the property its own branded, mobile-ready website. It brings your selected photos, plans, or other purchased media together with the property details and broker contact information. Photography and tours are booked separately, and hosting and domain requirements should be confirmed with us.

Yes. The presentation is organized around the property information you supply, whether the opportunity is a sale or a lease. Confirm the intended use when booking, along with the details, contact information, and media you want on the page.

The listing website tracks views, link clicks, and traffic sources, so you can see how visitors arrive and what they interact with. These signals help you understand interest, but they do not guarantee inquiries or a signed lease. Analytics on other platforms depend on those platforms.

Yes. It is a branded listing website, so share your brokerage identity, property details, and team contact information. Keeping broker contact information visible means the next conversation starts with the right person. Confirm any hosting or custom domain request with Door3D before booking.

Door3D may use modern software and automation inside an editor-supervised workflow. What matters is the finished result: accurate architecture, controlled color and exposure, and clear disclosure when an image has been materially changed, such as with virtual staging. Automation does not replace human review.

Renderings of unbuilt or conceptual projects are not part of our standard commercial menu. Our work focuses on capturing existing spaces with photos, drone, Matterport, and floor plans. If a project needs conceptual visuals, reach out and we can review whether a custom scope makes sense.

Augmented reality is not a standard published service. Some tour platforms and devices support immersive viewing modes, but compatibility changes by platform, browser, and headset, so Door3D does not promise universal VR support. If headset viewing matters, name the device before capture so we can check.

The standard workflow provides downloadable files, shareable links, hosted Matterport tours, and an optional listing website. Direct CRM or platform automation is not included by default. Share the platform name and what you want to happen, and we can review whether an integration or a clean manual handoff is the better fit.

No. Door3D produces visual media such as photos, aerials, tours, and floor plans, not market research or foot-traffic analysis. Those figures usually come from brokerage research tools or data providers. Our media pairs well with that data in an OM or leasing deck.

Door3D limits project information to what is needed for scheduling, capture, billing, delivery, and support. Please do not send alarm codes or sensitive access details in public notes, and flag restricted areas before the shoot. Share tour and delivery links only with people who should see the property.

Door3D captures atmosphere HDR photos, Matterport 3D tours, drone photos, twilight coverage, indoor flythrough video, floor plans, virtual staging, and social crop sets for hotels, event venues, restaurants, rooftops, and amenity spaces. Most properties need a few of these rather than all of them, so we shape the mix around how your space is booked, sold, and reviewed.

Boutique hotels, guest stays, private event venues, wedding venues, restaurants, bars, lounges, rooftops, clubhouses, and amenity spaces are all a fit. If guests, planners, or clients need to understand a space before they arrive, we can plan coverage for it. Share the space type and audience and we will recommend a starting scope.

They are starting points, not fixed packages, and each one is quoted to your actual space. Guest Stay centers on rooms, arrivals, and amenities. Venue Showcase, our most requested scope, pairs hero stills, room flow coverage, evening capture, and Matterport for planner review. Amenity Exposure covers rooftops, lounges, and concepts with mood stills, drone context, and a social crop set.

Yes. Matterport walkthroughs, atmosphere HDR photos, drone photos, twilight coverage, indoor flythroughs, and floor plans can each be quoted on their own. Add-ons like drone stills, a planning floor plan, an evening hero set, or a social crop set can be layered on later when a launch or refresh calls for them.

Door3D is based in Los Angeles and serves hospitality properties across the greater LA area. Under our standard terms, travel is free within 30 miles, $50 for 30 to 70 miles, and $99 beyond 70 miles. For resorts or venues farther out, send the address and we will confirm travel in the quote before anything is booked.

As early as you can. Hospitality capture windows have to fit around occupancy, events, staff schedules, and sometimes evening light, so the best dates go first. Send the space type, media needed, access window, and launch date as soon as the project is real, and we will confirm dates that actually work for your operation.

Sometimes. Short-notice work depends on crew availability, access to the spaces, weather for exterior or drone work, and whether rooms can be set in time. Call (323) 633-0249 with your deadline and we will tell you honestly what can be captured and delivered, rather than promising a rush that shortchanges the work.

It depends on the number of rooms and zones, the services selected, and how much access we have at once. A focused restaurant set is much shorter than a hotel with rooms, amenities, Matterport, drone, and twilight. Your quote outlines the capture plan, and some larger properties are split into more than one visit.

Often, yes. Matterport, HDR stills, drone coverage, and twilight imagery can be scoped into one production window when access and timing allow. Twilight has to happen near sunset, so a combined day is usually sequenced so the daytime and interior work wraps up before the evening light arrives.

A cancellation less than 24 hours before the shoot carries a 25% fee, and an on-site cancellation after the crew arrives is a 50% fee. If an event runs long, occupancy changes, or weather threatens exterior work, tell us as early as possible so we can talk through rescheduling instead of cancelling.

No. Hospitality and event work is quoted per project because properties vary so much in size, access, and deliverables. A rooftop bar and a multi-floor hotel need very different plans. We quote around the space type, the capture window, and the media you actually need, instead of forcing the venue into a residential-style package.

The main factors are the number of rooms and zones, the services selected, the final image count, twilight or evening timing, drone needs, Matterport area, video length, travel, and how many visits your access schedule requires. Licensing beyond the included uses can also change the quote, so mention any broadcast or large campaign plans early.

Send the space type, address, the media you are considering, your access window, and the launch or campaign date. Notes about your audience, such as leisure guests, planners, couples, or corporate clients, help us recommend the right mix. We reply to inquiries within 24 hours with questions or a proposed scope.

No deposit is required under our standard terms. You book now and pay on delivery, with full payment due when the finished work is delivered. If a large or unusual production ever needs different terms, those would be laid out clearly in writing before you approve the project.

Payment is due in full on delivery. For multi-part projects, the quote explains how each delivery and invoice line up, so there are no surprises. If your finance team needs a purchase order, vendor setup paperwork, or specific billing details, send them before the shoot so delivery is not held up by accounting.

No. The quote lists the agreed scope and deliverables. The standard variables are travel beyond 30 miles, cancellation fees, rush timing if you request it, and expanded licensing. If something changes on site, like an added room or a second visit, we confirm it with you before treating it as added scope.

Yes. Hotel groups, multi-venue operators, seasonal refreshes, and recurring venue updates can be quoted together. Any savings depend on shared scheduling, consistent deliverables, and efficient travel, so send the expected volume and timing rather than assuming a blanket discount. We will build the quote around how the work really flows.

Twilight is quoted as part of your project because it needs a specific window near sunset and can add time to the day. It is available as an a la carte service or as an evening hero set add-on. It appears as its own line in the quote, so you can decide whether it earns its place.

Not because it is luxurious. Price follows measurable scope: size, number of spaces, styling and reset time, evening timing, video, Matterport area, and travel. A small upscale venue can cost less than a large mid-range hotel with many room types, outlets, and amenities to cover.

Yes. The invoice lists the agreed services and amount due, and the payment confirmation serves as your receipt. Provide the legal business name, property address, and any purchase order or accounting details when you book, so the invoice matches your records the first time and nothing needs to be reissued.

Yes. Capture windows are planned around guests, staff, service, resets, and events. We usually start with the spaces that are hardest to access, then move to areas that can be photographed during quieter periods. Tell us what is off limits, and when, so the plan works for your operation.

Usually during low occupancy, such as early morning for lobbies and pools, or between services for restaurants and bars. The right window also depends on the natural light each space gets. Once we know your occupancy patterns and service times, we will propose a capture sequence that keeps the day moving.

Yes, for the rooms you want photographed. Hold those rooms out of inventory and have them fully set and inspected before we arrive. Tell us which room types matter most, such as a signature suite or a standard king, so the schedule covers them in the right order.

We work to keep disruption low by agreeing on the shot list, access points, and timing before the visit. The crew moves through the property in an orderly sequence and stays out of active service paths. A staff contact on site makes it much easier to open rooms and move between spaces quickly.

Yes, when the goal is atmosphere and you agree to it. Active service or event coverage needs extra planning around guests, lighting, and privacy. Clean architectural images, Matterport scans, and empty room sets are better captured when the space is clear, so most projects schedule those separately.

People can appear when the scope calls for it, such as a bartender at work or a team member at the front desk. Anyone recognizable should agree to be photographed, and your property should handle any release your brand requires. We avoid capturing identifiable guests who have not agreed to be in the images.

Talent is not part of our standard published services. If you want lifestyle images with people, tell us early and we can discuss a custom scope using your staff or talent you arrange. Releases, wardrobe, styling, and timing would all be agreed in writing before the shoot day.

Assign an on-site coordinator and share the shot list with housekeeping, engineering, and the venue team. Prepare linens, glass, surfaces, lighting, and approved props; reserve representative rooms and allow time for each event-room reset. Plan the sequence around occupancy and natural light, and photograph only amenities that accurately represent the guest experience.

One point of contact who can open rooms, adjust lighting, move furniture, and answer questions is ideal. For larger properties, it helps if that person can coordinate with housekeeping, engineering, and food and beverage teams. Share their name and number ahead of time so the crew knows who to find on arrival.

Tell us right away. We can often reorder the shot list and return to that space later in the visit. If it cannot be ready, that part may need to be rescheduled, which can add a visit to the scope. Standard cancellation terms apply only if the whole shoot is called off late.

HDR blends multiple exposures so bright windows and darker interiors both hold detail in one image. For hospitality, we edit for warmth, clarity, and brand consistency so the space feels inviting without looking flat or overprocessed. These photos are the foundation for booking pages, venue decks, social campaigns, and inquiry follow-up.

Start with arrival, each distinct room category, bathrooms, public spaces, and the amenities guests can actually book or use. Show meaningful differences such as bed configuration, terrace access, or views rather than using one room to represent every category. Agree the final shot list and image count against your brand and booking-platform requirements before capture.

The final image count is set in your quote, because hospitality photo work is quoted by rooms, zones, and final image count. We recommend a number based on the spaces and where the images will be used, then deliver the edited set at that count, so there is no guessing after the shoot.

Detail stills are part of how we show a venue, and food or drink moments can be scoped when they help sell the space, like a signature cocktail on the bar. Your kitchen or bar team handles prep and plating. Tell us in advance so lighting and timing can be planned around service.

Yes. Interior mood and detail stills show materials, lighting, textures, and the small touches that make a space feel considered. They pair with wide room images and work well for social posts, website sections, menus of amenities, and sales decks where a single wide shot would not tell the whole story.

Yes. Share your brand photography guidelines, color preferences, and example images before the shoot. We edit the set for brand consistency, and repeat shoots can follow the same approach so new images sit comfortably next to your existing library on the website, booking pages, and social channels.

Minor distractions like small marks, cords, or stray items can often be cleaned up. Larger changes, like removing construction, signage, or permanent features, need a conversation first because they can misrepresent the property to guests. Fixing things on site is usually faster, cheaper, and more honest than heavy retouching later.

Yes. Twilight coverage brings out exterior lighting, signage, terraces, and arrival mood in a way daytime images rarely can. It is especially strong for hotels, rooftops, and venues where the evening feel is part of the sale. Shoots are timed to the blue-hour window, which shifts by season.

Yes. Virtual staging can show event setups, lounge concepts, banquet layouts, or room resets without a physical setup for every campaign. Staged images should be clearly identified as conceptual where platforms or clients require it, and they should never invent permanent features a guest would expect to find on arrival.

A refresh makes sense after renovations, rebrands, new concepts or menus, seasonal changes, or whenever images no longer match what guests find. Refresh coverage is available, so we can update a handful of spaces without reshooting the entire property. Tell us what changed and we will scope only what needs it.

The usual core is hero stills for inquiry pages, a Matterport walkthrough for remote review, a floor plan for setup reference, and twilight or evening images for mood. Our Venue Showcase scope bundles these, and we adjust it based on how your sales team actually handles inquiries and site visits.

Matterport lets planners walk the venue online and understand room sequence, entry points, and guest circulation before scheduling a site visit. It is most useful when several rooms shape the event plan, remote planners or out-of-town clients are involved, or the space is hard to explain with photos alone.

A tour can help planners review room relationships and take approximate measurements where the platform supports them. Treat these as early planning aids, not certified capacity, accessibility, egress, or installation information. Confirm critical dimensions and layouts with the venue team and an on-site check before finalizing an event.

Yes, in a few ways. We can photograph real setups you already have in place, schedule capture around resets, or use virtual staging to show table layouts and activation zones. Capturing more than one physical setup in Matterport usually means separate scans, which we scope clearly in the quote.

Yes. Hospitality floor plans show room relationships, arrival, transition zones, service areas, and setup reference for planners. They can include dimension cues when scoped, but they are marketing and planning references, not architectural drawings, survey documents, or official capacity charts, so confirm those numbers separately.

Yes. Patios, terraces, lawns, rooftops, and pool decks can be covered with stills, drone, twilight, and Matterport where conditions allow. Outdoor capture depends on weather, light, and wind, so we time it around the space and talk through a fallback plan if conditions turn on the day.

Event coverage can be discussed as a custom scope, especially when a real setup shows the venue at its best. Our focus stays on the space, decor, and flow rather than full event documentation. The event host's permission and guest privacy need to be sorted out with you before we arrive.

An indoor flythrough is cinematic video that moves through key guest spaces along a planned, controlled path. It works best for lobbies, ballrooms, lounges, restaurants, and rooftops with real flow and scale. Edits typically run one to three minutes for booking pages, sales follow-up, and social launches.

Yes. A Matterport link, floor plan, and hero stills are easy to drop into proposals, follow-up emails, and sales decks. That gives planners something concrete to share with their own clients and stakeholders between calls, which helps keep the conversation moving toward a site visit or a booking.

Yes. Wedding venues need the same things as other event spaces: the ceremony and reception areas, guest flow, evening atmosphere, and the setting. Couples and families often review venues remotely, so a Matterport walkthrough paired with strong stills and twilight images is especially useful for them.

Yes. Door3D flies under FAA Part 107 certification and carries liability and drone coverage on every shoot. Airspace is checked before scheduling, and each flight is planned around a useful shot path and the property's safety needs, so the aerial work fits into your day without surprises.

Drone images establish arrival, parking, rooftops, pools, outdoor amenities, views, and the surrounding setting. They help guests and planners understand the property beyond what ground-level photos can show, which is especially valuable when destination appeal or exterior amenities are part of what you are selling.

Parts of Los Angeles sit in controlled or restricted airspace. We check each address before scheduling and follow whatever authorization the rules require. If flight is not permitted at a location, we will tell you up front and recommend alternatives, such as elevated or rooftop ground photography.

Flights are planned to follow FAA rules, which limit operations over people. For active properties, we schedule flights during quieter periods and coordinate with your team to keep pools, patios, and arrival areas clear where needed. Guest comfort and safety come before any single shot.

Yes. Drone video can include flyovers, reveals, pull-backs, orbit passes, and approach clips edited into a clean MP4. It pairs well with indoor flythrough footage for a launch reel. Video takes longer to deliver than stills because of selection, editing, and color work, and the timeline is confirmed in your quote.

A drone 360 is a panoramic aerial image that lets viewers look all the way around the property from above. It is useful for showing the setting, nearby attractions, and access in one interactive view. Ask about adding it when you request your quote, since it is captured during the same flight.

Yes, when weather and airspace allow. Aerial dusk images pair well with ground twilight coverage for hero imagery on websites and decks. The light changes quickly around sunset, so we plan the drone and ground twilight sequence carefully and confirm the arrival time before the shoot.

Wind, rain, low visibility, temporary flight restrictions, and unsafe obstacles can all affect a flight. We check conditions before launch and will flag anything that needs a timing or scope change rather than flying in unsafe conditions. If the air is not right, we would rather reschedule the aerial portion.

When they are within a practical, legal flight plan, yes. Tell us which landmarks, beaches, or demand drivers matter before the shoot. Labels or outlines added in editing can be scoped when they help tell the location story better than extra flight time would.

Drone images follow the same usage terms as the rest of your media: website, social, email, deck, and print use are included. Broadcast or broader commercial campaigns are quoted separately so the license fits the reach. Tell us early if aerial footage is headed for a larger campaign.

Matterport is a 3D tour that lets viewers move through a space online, room by room, with a dollhouse view of the overall layout. For hospitality, it shows guest flow, room sequence, and how spaces connect, which a still gallery cannot fully explain. It works best alongside a strong photo set.

Yes. Matterport provides a shareable link and embed code. The tour can go on your website, event pages, and proposal pages, and the link can be dropped into emails, decks, and planner follow-up. Most custom websites accept the embed without special development work.

It depends on the platform. Some booking engines, directories, and listing sites accept tour links or embeds, and others do not allow them. Check each platform's media rules, and we will provide the link and embed code for anywhere it is permitted. We do not control third-party platform policies.

Hosting terms for hospitality tours are confirmed in each quote rather than published as a fixed number. If the tour needs to stay live through a long sales cycle or ongoing marketing, tell us up front so the hosting plan matches. Ask about an extension before the term ends so the link does not go dark.

Our published hospitality lineup centers on Matterport walkthroughs and drone 360 views. Custom 360 panoramic tours can be discussed per project if your sales or marketing team needs a specific format. Share how the tour will be used and who will view it, and we will recommend what fits best.

They do different jobs. Photos carry the first impression, hero imagery, booking pages, and social. Matterport explains layout and flow. Most venues that use Matterport still need a strong photo set, which is why we usually capture both in the same production window when access allows.

Hospitality scans are scoped around access, square footage, and the number of areas being captured. A small restaurant takes far less time than a venue with several event rooms, terraces, and support spaces. We plan the scan around occupancy so each area is clear when we reach it.

We scan spaces empty of guests and staff whenever possible, because people moving through a scan can disrupt the capture and raise privacy concerns. That is why scans are usually scheduled during closed hours or low occupancy windows, with your team helping keep each area clear.

Matterport supports tags that can point out amenities, room names, or details. If you want specific labels or links added, list them in your brief so the work can be scoped. Any text or links you supply should be final and accurate before they go into the tour.

Direct software integration is not part of our standard published service. Most sales platforms and proposal tools accept a link, so the tour can usually be shared that way. Send the platform name and how your team uses it, and we will check what is realistic.

Many single-location still sets can be delivered within 48 business hours. Larger scopes, evening coverage, video, or multi-part projects are quoted with their own timeline, so you know the delivery date before the shoot. If a launch date is fixed, put it in your inquiry so we can plan backward from it.

Rush timing can be discussed when a launch, campaign, or event needs files sooner. It depends on the scope and editing load, and it should be confirmed before the shoot rather than requested afterward. A rush cannot override weather, access, or third-party platform processing time.

Video takes longer than stills because clips are selected, cut, color graded, paced, and exported. Indoor flythroughs and drone video edits get a confirmed timeline in the quote based on length, number of locations, and complexity, so your launch plan can account for it from the start.

Files are delivered edited and organized through a shareable online delivery, ready to download. Matterport tours arrive as a link and embed code. Share access with your team through that delivery rather than forwarding logins or payment details, and download your files promptly once they arrive.

Photos are delivered as standard JPGs, video as web-ready MP4 files, and Matterport as a hosted link with embed code. If a brand portal, OTA, or vendor requires a specific size, format, or naming convention, tell us when you book so exports are planned correctly the first time.

Yes. The social crop set add-on prepares selected images for campaign use, and other sizes can be planned when requested. Share any required dimensions for your website, booking engine, or brand portal in the brief so the exports match those specs instead of needing to be redone.

Yes. Delivery is organized so the same set is easy to use across websites, inquiry replies, decks, and social. If your team needs a specific folder structure or naming convention, such as by outlet, venue room, or room category, include it in the brief before the shoot.

Uploading to third-party platforms is not included in our standard service. We deliver organized files for your team to publish. If you need help with uploads, describe the platform and the permissions involved, and we can discuss it as a custom request before the project starts.

Download and archive your final files as soon as they arrive. Our delivery process is not a long-term storage service, and hosted Matterport tours follow their own hosting term. If your team loses files later, contact us and we will check what can be recovered, but please do not rely on it.

Yes. Send a clear, consolidated list soon after delivery. We will correct verified technical issues within the agreed scope. New creative directions, extra retouching, changed branding, or edits based on information shared after approval may need a separate quote and timeline.

Website, social, email, deck, and print use are included. Broadcast or broader commercial licensing is quoted separately. That covers how most properties market themselves day to day, including booking pages, proposals, inquiry replies, and social campaigns for the property we photographed.

Unless a signed agreement says otherwise, Door3D keeps the copyright and grants your property a license for the agreed uses. Copyright and the right to use the files are separate things, and booking a shoot does not automatically transfer ownership. The license is what lets you market the property with confidence.

Listing your own property on booking sites is a common use, and we confirm it in your quote so the license is clear in writing. Each OTA has its own image specs and content rules, so share any requirements before the shoot and we will plan exports around them.

If a management company, ownership group, or brand will use the images, name them in the brief. Use by related parties for the same property can be written into the license. Use by unrelated third parties, or for other properties in a portfolio, needs separate permission first.

Send the current brand guidelines, required shot list, and approval process before booking so we can confirm the scope. Some brands require an approved photographer or specific production conditions; do not assume that status from a general hospitality booking. Include the brand review in your launch schedule, since final acceptance rests with the brand.

Planners, florists, caterers, or other vendors may want your images for their own marketing. Their use falls outside your license unless it is written into the agreement. Ask us before sharing the library so we can confirm the rights or extend them where it makes sense.

Check the usage terms supplied with your order for any credit requirements. If a magazine, award program, planner, or vendor wants to publish the images, ask us to confirm that use and any attribution first. Their publication or marketing may fall outside the license for your own property.

Exclusive rights or a full copyright transfer can be discussed for a custom project, but they must be written and priced explicitly. Most properties only need a clear usage license, which is simpler and more practical. Tell us why you need exclusivity and we will suggest the right structure.

Tell us about any paid campaign before you launch it. Broadcast and broader commercial campaigns are quoted separately from the included website, social, email, deck, and print use. Share the platforms, reach, and duration so the license matches the campaign rather than leaving you guessing.

Yes, when they are represented honestly. Staged hospitality images should be clearly identified as conceptual where platforms, brands, or clients require it, and they should not show permanent features that do not exist. Keep the unstaged versions available so you can show the space as it is.

Call or text (323) 633-0249, email info@Door3D.com, or use the contact form on our site. We reply to inquiries within 24 hours. For anything time sensitive on a shoot day, calling is the fastest route, and include the property name so we can find your project right away.

Yes. Door3D is fully insured, with liability and drone coverage on every shoot. If your property, management company, or venue has specific insurance paperwork requirements, ask when you book so we can confirm what is needed well before the visit and avoid a delay at check-in.

Yes. Tell us the space type, audience, access window, and launch date. We will recommend the deliverables that fit your booking pages, venue decks, inquiry follow-up, and launch assets, and we will tell you when a service is not worth adding for your space.

Yes. Our Hospitality & Event Venue page shows HDR, drone, and venue work for spaces like dining rooms, patios, rooftops, and arrival areas, plus a live Matterport demo. If you have a specific property type in mind, ask and we will share the most relevant examples we have.

We may use modern software as part of an editing workflow that is always reviewed by a person. What matters is the result: accurate spaces, controlled color and exposure, and clear disclosure when an image has been materially changed. Automation never replaces that final human review.

We bring professional photo, drone, Matterport, and stabilized video equipment matched to each assignment. Specific gear changes as the kit improves, so we do not tie quotes to a model number. What stays the same is clean exposure, straight lines, accurate color, and reliable backups.

We limit project information to what is needed for scheduling, capture, billing, and delivery. Tell us about restricted areas, guest privacy concerns, or confidential back-of-house spaces before the shoot. Please avoid sending sensitive access codes in public notes or group emails.

We review the agreed scope, the capture, and the delivered files with you. If there is a correctable issue within that scope, we will work out a practical fix. Requests that change the original direction, or need new on-site work, may be treated as added scope and quoted.

Refunds are reviewed case by case rather than promised automatically. Contact us promptly so we can look into the issue and, where appropriate, correct it. Completed capture time, travel, hosting, approved work, and access or readiness issues can all affect the outcome.

Yes. Openings and relaunches suit a phased plan, starting with the spaces that sell the property first and adding refresh coverage as other areas finish. Share your launch date early so capture, editing, and delivery line up with your marketing calendar rather than chasing it.